Returns
Returns
We want you to love your purchase! If something isn't quite right, we're happy to help!
Return Eligibility
Customers have 30 days from the confirmed delivery date to request a free return for eligible items when they choose Checkout+ at checkout for a small fee.
If customers do not choose Checkout+, they have 7 days from the confirmed delivery date to request a return for eligible items.
Items must be:
- Unworn
- Unwashed
- Free of any stains, odors, or damage
- Returned with original tags still attached
- Returned in original packaging (This does not include the outermost packaging used for shipping.)
Non-Returnable Items
- Swimwear
- Bodysuits
- Jewelry
- Hats & Hair Accessories
- Items marked as Final Sale
Return Shipping
Please note, original shipping costs are non-refundable. Once your return request is approved, a return address will be provided to you, along with any other information needed. We recommend using a trackable shipping method, as we are not responsible for any lost or delayed return packages.
Without Checkout+
Customers have 7 days from the verified delivery date to initiate a return, and items are to be shipped back within 7 days of submission to qualify for a full refund. If your order arrives in multiple packages, the 7 days return window starts on the verified delivery date of the final package in that order.
Refunds
Once your return is received and inspected, approved funds will be issued to your original form of payment. Please allow several business days for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can make it right.
If you have any questions, please feel free to reach out to us using our contact page!